Support Guarantees & Response Channels Direct Human Help: Handled by founder & developer Krishna Moni Borah. Billing & Refunds: Fast verification for Google Play order inquiries (`GPA.xxxx...`). Bug Resolution: Ongoing stability patches and device-specific audio/hardware fixes. Secure Communication: No account tokens or sensitive keys required over email. Support and Contact | Mic to Headphone · CIBRU
**CIBRU · Mic to Headphone**
# Support and Contact
**Mic to Headphone · com.mictoheadphone**
**Effective Date**: October 20, 2026
**Developer**: CIBRU · **Support Email**: support@cibru.in
**Postal Address**: Kakojan, Jorhat, Assam - 785107, India
If you encounter technical issues, have billing inquiries, or need data privacy assistance, our team is ready to help.
## 1. Technical Assistance & Audio Latency
When reporting an audio pass-through or route detection issue, please include:
- Device model and Android OS version.
- Headphone connection type: Wired (3.5mm analog), USB-C DAC, or Bluetooth wireless.
- App version (found in Settings > About).
- A description of the symptom (e.g. latency, audio stutter, route disconnect detection).
*Tip: For the lowest possible latency, 3.5mm analog headphones and wired USB-C connections are strongly recommended over Bluetooth.*
## 2. Subscriptions & Billing Support
For refund requests after 48 hours, or billing assistance, follow the Subscriptions and Refund Policy:
- Email support@cibru.in.
- Include the Google Play order number from your receipt (beginning with `GPA.`), plan, purchase date, and a description of the issue.
- You can manage or cancel your active subscriptions at any time via Google Play Subscriptions.
## 3. Referral Rewards Program & Unsync
For referral attribution inquiries, please include your unique referral code. To cleanly disable referral sync without contacting support, visit our Referral Unsync Tool from your Android device.
## 4. Privacy & Data Deletion
To request server-side referral record removal or inquire about our data practices, review our Privacy Policy and Data Deletion Guide, or email support@cibru.in.
© 2026 CIBRU · support@cibru.in